productivity

The Q4 Push: 4 Tips to Boost Sales Performance in the Final Stretch

This article offers four practical strategies to boost sales performance and support your team in Q4. Tips include encouraging breaks, providing essential resources, setting realistic goals, and celebrating wins—building momentum and resilience as the year closes out.

Information Gathering: How to Turn Every Discovery Call Into a Win

Learn how to transform every discovery call into a win by focusing on information gathering, asking open-ended questions, and building trust. Use insights gained to understand customer needs, track trends, and strengthen strategies.

How Small Businesses Can Drive Marketing Success (with AI-powered CRMs)

Ever feel like you’re running on a marketing treadmill? You’re working tirelessly, but your SMB can’t keep up with the big players. Traditional marketing strategies drain your budget and time, and your competition seems to have all the high-tech tools in their arsenal. Ready to learn how to unleash the power of AI for your small business? Read on.

Sales Automation: How CRM Can Boost Your Team’s Efficiency in 2024

If your sales team is still manually logging calls, chasing leads, and juggling spreadsheets, you’re not just falling behind your competitors — you’re also losing valuable deals. In this article, we discuss how AI CRMs can streamline your processes and boost your team’s efficiency.

5 Benefits of Using a CRM for Nonprofits and Charities in 2024

Assigning work to volunteers, pulling up donors’ contact details, analyzing fundraising campaigns — these are necessary tasks nonprofits and charities carry out so they can achieve their philanthropic mission. Here we’ll cover five key ways a CRM can help your nonprofit or charity thrive so your clients can as well.

Maximizing Marketing with a CRM: Beyond the Clicks

By leveraging the power of CRM systems, businesses can transform their marketing efforts, ensuring that every click counts and leads to meaningful customer relationships. After all, clicks are great, but conversions are the true measure of success.

The Future of Call Center Technology: What Managers Need to Know

Is your call center technology keeping up with the times? Rising customer expectations and relentless technological advancements are changing the call center as we know it — and fast. Gartner predicts that by 2025, four out of every five customer service organizations will use generative AI to enhance agent performance and better meet customer expectations.1 Falling behind on trends like these could mean longer wait times, frustrated customers, and, ultimately, lost revenue. That’s why we’re here to clue you in. Below, we explore five predictions for how technological advancements will shape the future of call centers.