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Contact support
Service/ License type
Standard
Professional
Enterprise
Email/ Ticket form
Chatbot
24/7
Live chat
During business hours
-
-
Support consultations
Per account
3/mo
5/mo
10/mo
Standard
Email / Ticket submission
Chatbot
24/7
Live chat
During business hours
-
Support consultations
Per account
3/mo
Professional
Email / Ticket submission
Chatbot
24/7
Live chat
During business hours
-
Support consultations
Per account
5/mo
Enterprise
Email / Ticket submission
Chatbot
24/7
Live chat
During business hours
Support consultations
Per account
10/mo
We are here for you
Live chat
The live chat feature is available to all new customers in the first 90 days of opening a Fireberry account.
Consultation calls
All customers can schedule consultation calls according to their plan.To schedule your 15 min consultation call, please login to your account and click on the link in the help section.