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Contact support

Get the technical support you need to keep Fireberry running smoothly. Open a ticket, contact our support team, or explore professional services for expert assistance and custom solutions.

Standard

Email/ Ticket form
Chatbot
24/7
Support Consultation
3/month
All customers can schedule consultation calls according to their plan. To schedule your 15 min consultation call, please login to your account and click on the link in the help section.

Professional

Email/ Ticket form
Chatbot
24/7
Support Consultation
5/month
All customers can schedule consultation calls according to their plan. To schedule your 15 min consultation call, please login to your account and click on the link in the help section.

Enterprise

Email/ Ticket form
Chatbot
24/7
Live chat
During business hours
The live chat feature is available to all new customers in the first 90 days of opening a Fireberry account.
Support Consultation
10/month
All customers can schedule consultation calls according to their plan. To schedule your 15 min consultation call, please login to your account and click on the link in the help section.

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