Voicenter Cloud Communications
A cloud-based communication platform that connects businesses with customers through AI, automation, and full integration.
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About the solution
Voicenter is Israel's leading cloud-based communication platform, connecting businesses with customers through AI, automation, and full system integration. The platform provides advanced solutions for contact centers, sales teams, and businesses looking to optimize their communication processes.
Key Features
- Cloud Telephony – Advanced voice communication management with global availability.
- Real-Time Call Analysis – AI-driven insights for managers to monitor calls and improve performance.
- CRM Integration – Dozens of API tools for seamless connectivity with information systems.
- Full Business Automation – Smart workflow automation to streamline processes and enhance customer experience.
- Advanced Reporting and Dashboards – Performance analysis, load monitoring, and real-time business insights.
- Flexible Extensions – Softphone, Mobile, and Desk Phone – Full system access from any device, independent of physical hardware.
Voicenter enables businesses to establish an intelligent communication system, improve response times, enhance sales, and reduce operational costs – all within a flexible and fully customized platform.
About the company
Voicenter founded in 2007, employing over 100 people across Israel, Europe, and the United States. The company specializes in developing advanced cloud telephony technologies, with a global infrastructure of seven separate data centers in Israel, Europe, the United States, and Singapore. Voicenter's platform enables businesses to manage multi-channel communication with customers through flexible, customized solutions. With a research and development team of over 30 developers, the company offers advanced API integrations and automation tools to optimize sales and customer service processes.
