Licenses

Fireberry’s multiple licenses help you tailor the system to your business. Each plan considers the different stages of your business, and considers the needs for capacity, complexities, and individualized features. Below you will find a description of the different options.

Standard

This is the base plan, and is designed to assist growing businesses manage all of their information efficiently. It will help you supervise your customers’ lifecycles, and boost the effectiveness of your sales and customer service. You can also easily analyze and improve performance, manage tasks and meetings conveniently, and create integrations and API connections.

Advantages

• Sales: Easily manage and track your entire sales process. Receive leads automatically, manage all your deals, allocate leads to sales representatives, manage your products and services, analyze your sales percentages, and other features which support the sales process.
• Tickets: Effectively manage and track any tickets submitted by your customers. Use automations to automatically open tickets, import tickets from CSV files, classify tickets based on their importance, receive notifications when tickets are overdue, follow and monitor their statuses, and more.
• Measure and monitor performance: Fireberry provides built-in dashboards with many graphs and tables which help you analyze your business. You’ll find bar, line and pie charts, tables, counters, and more.
• Tasks and meetings: Efficiently add tasks and meetings to your system. You can sync your Fireberry account to Google and Office 365 accounts, and work simply on one platform. Receive notifications for future responsibilities, and set your reminders based on the due date and the responsible system user. 
• Integrations and API connections: Fully integrate your system using Rest API. Send and receive parameters between systems using APIs. Track API activities using the automatic API Log. Build search queries in the system using Fireberry’s API Explorer. Use built in features to connect with campaigns and Facebook leads.

Professional

The classic and most widely used plan, designed for medium to large businesses. It provides advanced management capabilities for all your business needs. Comprehensively track and supervise your organization, and use advanced models to boost the efficiency of your sales and customer service. You can customize Fireberry to suit your specific needs, sync the team inbox with your email, manage projects, and use developer tools.

Advantages

The Professional license includes all the capabilities of the Standard plan, as well as the following advantages:

• Custom built page layouts: Create multiple custom and personalized page layouts for each role in your business, and manage them according to the permissions of each user. Visually design your pages, receive alerts about duplicate leads, build a personalized pipeline, build and customize forms, and differentiate access to data based on your user roles. 
• Custom built summary and formula fields: Fireberry provides you with Summary and Formula field types. You can create custom summary fields which display useful data about other fields or objects, such as totals, maximum values, and more. You can also create custom formula fields, which help you automatically generate information based on your existing data using complex formulas.  
• Team Inbox: Connect your team email inbox to Fireberry. Team inbox helps you fully manage department wide inboxes. You can sync up to twenty team inboxes at a time to the system, and build customized templates in advance. Create and customize a prebuilt signature which will automatically sign all of your emails, assign emails automatically, set the sender details, and easily manage all your correspondence in one place. 
• Board view: Display your records using board view, which helps you quickly visualize the breakdown of your accounts, deals, projects, and any other object according to their status, type, manager, and more. In this way you can check in and follow up on your responsibilities at a glance. 
• Custom objects: Create and build custom objects to customize Fireberry to your unique business. Each object’s pages and fields can also be completely customized and tailored to run your business as efficiently as possible. 
• Business units: By creating and assigning business units, you can easily control who can access each type of data in your system. In this way information will only be available to the users you choose and your data will stay secure between different units.

Enterprise

As the most inclusive and all encompassing plan, it includes all the advanced features to help you run your business smoothly. This plan is designed for medium to large businesses which are looking for business wide management solutions and advanced security features. Easily manage very large amounts of data and automate many day-to-day tasks. You can save time by scheduling automations and adding custom buttons.

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Advantages

The Enterprise license includes all the capabilities of the Professional plan, as well as the following advantages:

• Unlimited accounts: Add as many accounts as you’d like, track their data, and log all their activities. You can fully manage accounts, send pre-planned emails automatically, and evaluate all the collaborative efforts done for your accounts. 
• Pre-scheduled automations: Create and schedule automations in advance to occur based on specific times. Fireberry automations allow you to create automatic actions which will occur at relative or fixed times. These actions may include sending emails, updating records, creating records, and more. 
• Unlimited data imports: Import any amount of data with no restrictions. You can import many different types of data, such as accounts, contacts, deals, tickets, tasks, and more, with no quantitative limitations. The Enterprise plan contains a huge amount of storage which allows you to import and save all your data in one place. 
• Create custom buttons: You can add built in programming to fully customize your system by adding custom buttons to different pages. This will help you accelerate your work by easily accessing relevant links and information for each page.
• Unlimited automatic actions: Build as many automations as you’d like. This helps you maximize your business’s efficiency by automating many tasks and letting Fireberry work for you.
• Custom dashboards: Create and fully customize dashboards so each user can quickly check and even analyze anything they’d like. Make informed decisions about the status and efficiency of many different processes using custom dashboards.
• Custom sharing: Build personalized filters to control when each user has access to an object’s records. These filters can use the object’s fields as conditions for each record's visibility.

For more information and comparisons, please check out our pricing page. 

Click here to download the Fireberry Google Play app.

Click here to download the Fireberry App Store app.

Q & A

How do I upgrade my account?

By upgrading your account, you’ll be able to access and use additional features and get more storage space so you can have more records. As you upgrade, you’ll be able to choose your billing plan. Click here for detailed instructions on how to upgrade your account.

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Can I switch to a less inclusive plan?

Of course, simply reach out to our support team through the chat or email support@fireberry.com so we can help you complete the process smoothly. 

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Can I pay for a specific feature which is not included in my plan, but exists in a different plan?

No, you’ll need to upgrade to the plan which includes the feature you would like to use.