Funnerberry
WhatsApp Cloud API platform for Fireberry. Fully integrated to UI.
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About the solution
Key Features:
- Full WhatsApp Support: Manage text messages, images, videos, buttons, voice recordings, locations, emojis, reactions, and quotes directly within the Fireberry interface.
- Customizable Bot Builder: Design and implement automated customer journeys, including appointment scheduling and service ticket creation, all integrated with Fireberry's data.
- Broadcasts and Campaigns: Send immediate or scheduled personalized messages to targeted customer segments based on Fireberry's CRM data.
- Document Sending: Transmit PDFs such as quotes, invoices, and delivery notes directly from Fireberry or Funner to WhatsApp, either on-demand or through automated workflows.
- Mail2WhatsApp: Utilize a unique feature that allows sending WhatsApp messages from any email inbox, enhancing communication flexibility.
- Team Management: Assign conversations to team members, add internal chat notes with real-time notifications, and include participants in ongoing chats, all within the Fireberry system.
- Mobile Applications: Access full communication capabilities through iOS and Android apps, including viewing and assigning chats, using message templates, receiving notifications, and sending voice messages.
Notification System: Receive and send WhatsApp messages over the official WhatsApp API infrastructure, ensuring reliable and secure communication.
About the company
Funner is an Israeli company specializing in WhatsApp-based business solutions, offering tools such as automated responses, sales team management, broadcasting, campaigns, and AI-based bots. The company's expertise lies in seamlessly integrating these capabilities with the Fireberry CRM system, providing businesses with a unified platform to manage customer interactions efficiently. Funner is a subsidiary of Portal Business Development, a company engaged in developing information systems, CRM, and ERP solutions for organizations, including the implementation of Fireberry and Priority systems. This relationship underscores Funner's deep understanding of business process optimization and its commitment to delivering tailored communication solutions.
