Omnichannel & Chat

Blueye AI

Blueye AI offers advanced AI-based solutions designed to upgrade organizational and operational communication processes.

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Blueye AI

About the solution

Blueye AI offers advanced AI-based solutions designed to upgrade organizational and operational communication processes. The platform provides the business sector with a cutting-edge technological approach aimed at optimizing, unifying, and enhancing internal and external communication systems.

  • Text-based Chatbot (No-Code) – Enables rapid deployment of bots for instant response, sales, customer service and support without the need for coding.
  • Custom Chatbot – An advanced solution for organizations with complex requirements, including tailored integrations with internal systems, custom workflows and specific business logic.
  • Voice Bot – Engages in natural voice conversations, supports 22 languages, and integrates with any existing call center or telephony system.
  • Transcription and Insights System – Records and transcribes calls in real-time, generating analytical insights based on emotion detection, recurring patterns and content analysis.
  • Recruitment Bot – A fully customized platform for managing end-to-end recruitment processes, including resume screening, automated interviews, response analysis and direct integration with HR systems.

The bots are designed for 24/7 operation, providing consistent and uninterrupted responses. They can independently handle over 80% of interactions and dynamically adapt responses and processes to usage patterns and changes in the work environment using machine learning technologies.

Blueye AI dashboards provide real-time analysis of interactions, detect recurring trends, and extract actionable business insights. The platform is compatible with existing organizational systems, including CRM, ERP, HR management platforms and communication centers, via open API integration.

The system empowers organizations with efficient, flexible and multi-channel communication management internally and externally. It shortens response times, streamlines operations and boosts overall user satisfaction, addressing the core challenges of the digital age.

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About the company

https://blueyeai.co.il/

Blueye AI is an Israeli company specializing in the development and implementation of AI-based solutions. It was founded by Natali Yakobson, an Industrial Engineering and Management professional with over 15 years of experience in information systems.

Blueye AI operates across a wide range of industries, including financial services, healthcare, public sector, energy, education, real estate and high-tech.

The company focuses on adapting cutting-edge technologies to the business needs of each organization, with a strong emphasis on process optimization, resource savings and user experience enhancement.

Blueye AI develops both fully coded solutions and SAAS-based products, while also offering a comprehensive service package that includes workshops, ongoing support and team training.

Our approach is rooted in deep understanding of client challenges, dynamic response to evolving needs and the development of systems that integrate seamlessly via open APIs with existing organizational infrastructure.

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Omnichannel & Chat